IPage Bio:

  • Established: 1998
  • Sites Hosted: 1,000,000+
  • Location: Boston, MA
  • Host Award: "Lowest Price"
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  • Featured Package Price:$1.99
    /month
    Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    98%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    166
  •  
  • Avg. User Rating:
  •  
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Our Review of: iPage

 

Overview:

Check out our current #2 rated web hosting provider, iPage. Located in Massachusetts and led by a team of hosting veterans, iPage offers a comprehensive hosting solution at the incredible price of just $1.99/month. Moreover, the team at iPage has made a commitment to continually improving the customer experience and it shows. Their 80,000+ customers are proof of this, needless to say. Currently employing over 800 employees, iPage has the personnel and resources to keep customers happy for the long haul.

Their hosting tools and scripts are incredibly simple to use and their support team is happy to help you get them setup and utilize them. Best of all, their support is 100% North American-based, with incredibly short hold-times.

Servers are fast and reliable also, with 2 high-tech datacenters, located near Boston, MA, managed completely in-house. Also as an added speed bonus, your site files are served off server "pools", otherwise known as load-balancing, which ensures your pages will load fast and reliably.

Pros:

  • Lowest prices out there.
  • Multitude of great scripts available.
  • 100% english speaking support.

Cons:

  • PHPMyAdmin isn't standard, but can be enabled on each account.
 

Features & Specials:

At $1.99/month, you can't beat the price or, more importantly, the security iPage offers. The Essential Plan includes the SiteLock Security Suite, which provides daily malware and spam scanning, business verification, and a security seal you can put on your site. We looked around and these kind of security services usually START at $100 and they're yours for free.

You'll also receive unlimited disk space, bandwidth, databases and email; great site and store building tools that work for novices and experts alike; free domain for the life of your account; an anytime money-back guarantee; green hosting; 24/7 support from North American-based phone agents; and an expansive product catalog that includes Microsoft Exchange; and $400 in hosting extras.

Plus, iPage is one of the few hosts that offers $50 in Google Adword coupons (most hosts only offer $25). Not only that, you'll be able to boast an eco-friendly website through this green host.

 
  • Virtually Unlimited Everything.
  • Hosted on high-performance green powered servers.
  • SiteLock Security Suite free on every new account.
 

Reliability & Speed:

iPage hosts more than 1,000,000 web sites on its load-balanced architecture. With two data systems and an intricate network of failover protections, the host delivers outstanding reliability and redundancy. FTP and mail speeds are average to slightly above average, in part due to their fast OC-48 backbone connections.

We also love the fact that iPage posts information about service interruptions quickly using its public alert system, and even give customers the option to subscribe to have those alerts sent out to them. Again, more proof of their commitment to the customer experience.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Ipage utilizes 2 datacenters with unique failover protection, ensuring very reliable uptime guarantee. Dual OC-48 backbone connections deliver fast web site load times.
 

Support:

The North American-based phone agents at iPage actually listen to customers and understanding what they need. They're also pretty good at resolving issues and communicating with customers. Wait times were short, usually 2 minutes or less. We had great experiences with chat agents as well. iPage offers 24/7 phone, chat and online/email support. The online interface is a little awkward, but certainly usable once you get used to it.

When it came down to it, however, all the agents all seem committed to their customer's success. And, we really like the iPage team's informational welcome calls.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

The tools that iPage offers are easy to use and consistently improving. In the last year, they've launched a fantastic file manager and have been incorporating more user interface standards into each of their tools. It's clear they test their interfaces for usability and they actively solicit customer feedback.

Given the robust offering of the iPage suite of services, the homepage of the control panel can be a little overwhelming, but stick to your left nav bar and you'll be fine. The control panel can also be a little slow around mid-day, but not so slow that it become unusable.

Control Panel Screenshot
 
 

What sets them apart?

"Faster, Safer, Greener Hosting" - iPage
Incorporates the SiteLock Security Suite and Seal at no extra cost.
You'll talk to agents located in North America, and get them on the phone in less than 2 minutes.
Your website will be eco-friendly, and hosting is powered by 100% wind energy!
 

Summary:

If you put a high value on security and want to create an effective website quickly, you're going to want to give iPage a closer look. Not only is their web host offering robust and incredibly affordable, it's clear they've taken the time to understand their customers needs and they're constantly working to address those needs.

While they may be a little aggressive in marketing their extras, they really do offer an incredibly diverse and valuable suite of services. They also over many pricing specials, which make their extras seem well worth the added expense. That said, check out iPage today, to see their outstanding web hosting plans.

 

iPage Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
4 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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iPage User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Best price...

Review by: Drew, from Detroit, MI.
        I recommend this host

They offer what most small sites need at $2.95/month. Check around, they will be hard to beat.




 
  • Value for Money
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No issues:

Review by: Bob, from Savannah
        I recommend this host

Not a novice at web hosting, I can say they aren't too shabby at what they offer and at the price they do. Yes, you can pay much more and receive much more, but for a small site just getting off the ground, they do it the best.




 
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Outstanding price and

Review by: Dawn, from Tucson
        I recommend this host

The site hasn't been down since we have been with them. Thats just over 2 months now. They offer a few addon options such as upgraded support, but I have found support to be fast enough, typically within an hour by email. Highly recommend.




 
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Happy Customer

Review by: Paydon, from Buffalo, NY
        I recommend this host

They live up to the hype, at least for us. After a slight billing hiccup we were rolling and had the site up within a couple hours. Smooth sailing so far, but time will tell if it continues... Happy New Year also!




 
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Good all round

Review by: Carl, from St. George
        I recommend this host

Small simple sites look no further. Very and complex not so sure. For a simple php core driven site with minimal database usage, they are fine with not many complaints.




 
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Cheapest price

Review by: Davis, from Florida
        I recommend this host

Haven't really been able to find anyone cheaper for the bang. Sure no one can really offer unlimited everything, but they offer a fair amount for the price. Actually haven't had any huge problems with them yet.




 
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Ipage

Review by: Willie, from Knoxville
        I recommend this host

Good starter hosting plans. Not the most features offered, but plenty for most ppl. Great price also.




 
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$2.95

Review by: Ryan, from Charlotte, NC
        I recommend this host

Got in at the low price. So far so good...




 
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No big complaints

Review by: Bill, from Garland, TX
        I recommend this host

I suppose you get what you pay for usually, but in this case I can say that for the price, they outperform. They offer quite a few account features that can increase the price, but if you need a steady web presence I would say bite the bullet and go for it.




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Fast setup

Review by: Justin, from Near Tampa
        I recommend this host

One of the fastest account setups I've seen. Within minutes we were ready to go live. As soon as DNS changed over that was all it took. Can't say too much about reliability since we just went with them a week or so ago...




 
 
 
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