IPage Bio:

  • Established: 1998
  • Sites Hosted: 1,000,000+
  • Location: Boston, MA
  • Host Award: "Lowest Price"
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  • Featured Package Price:$1.99 Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    98%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    166
  •  
  • Avg. User Rating:
  •  
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Our Review of: iPage

 

Overview:

Check out our current #2 rated web hosting provider, iPage. Located in Massachusetts and led by a team of hosting veterans, iPage offers a comprehensive hosting solution at the incredible price of just $1.99/month. Moreover, the team at iPage has made a commitment to continually improving the customer experience and it shows. Their 80,000+ customers are proof of this, needless to say. Currently employing over 800 employees, iPage has the personnel and resources to keep customers happy for the long haul.

Their hosting tools and scripts are incredibly simple to use and their support team is happy to help you get them setup and utilize them. Best of all, their support is 100% North American-based, with incredibly short hold-times.

Servers are fast and reliable also, with 2 high-tech datacenters, located near Boston, MA, managed completely in-house. Also as an added speed bonus, your site files are served off server "pools", otherwise known as load-balancing, which ensures your pages will load fast and reliably.

Pros:

  • Lowest prices out there.
  • Multitude of great scripts available.
  • 100% english speaking support.

Cons:

  • PHPMyAdmin isn't standard, but can be enabled on each account.
 

Features & Specials:

At $1.99/month, you can't beat the price or, more importantly, the security iPage offers. The Essential Plan includes the SiteLock Security Suite, which provides daily malware and spam scanning, business verification, and a security seal you can put on your site. We looked around and these kind of security services usually START at $100 and they're yours for free.

You'll also receive unlimited disk space, bandwidth, databases and email; great site and store building tools that work for novices and experts alike; free domain for the life of your account; an anytime money-back guarantee; green hosting; 24/7 support from North American-based phone agents; and an expansive product catalog that includes Microsoft Exchange; and $400 in hosting extras.

Plus, iPage is one of the few hosts that offers $50 in Google Adword coupons (most hosts only offer $25). Not only that, you'll be able to boast an eco-friendly website through this green host.

 
  • Virtually Unlimited Everything.
  • Hosted on high-performance green powered servers.
  • SiteLock Security Suite free on every new account.
 

Reliability & Speed:

iPage hosts more than 1,000,000 web sites on its load-balanced architecture. With two data systems and an intricate network of failover protections, the host delivers outstanding reliability and redundancy. FTP and mail speeds are average to slightly above average, in part due to their fast OC-48 backbone connections.

We also love the fact that iPage posts information about service interruptions quickly using its public alert system, and even give customers the option to subscribe to have those alerts sent out to them. Again, more proof of their commitment to the customer experience.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Ipage utilizes 2 datacenters with unique failover protection, ensuring very reliable uptime guarantee. Dual OC-48 backbone connections deliver fast web site load times.
 

Support:

The North American-based phone agents at iPage actually listen to customers and understanding what they need. They're also pretty good at resolving issues and communicating with customers. Wait times were short, usually 2 minutes or less. We had great experiences with chat agents as well. iPage offers 24/7 phone, chat and online/email support. The online interface is a little awkward, but certainly usable once you get used to it.

When it came down to it, however, all the agents all seem committed to their customer's success. And, we really like the iPage team's informational welcome calls.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

The tools that iPage offers are easy to use and consistently improving. In the last year, they've launched a fantastic file manager and have been incorporating more user interface standards into each of their tools. It's clear they test their interfaces for usability and they actively solicit customer feedback.

Given the robust offering of the iPage suite of services, the homepage of the control panel can be a little overwhelming, but stick to your left nav bar and you'll be fine. The control panel can also be a little slow around mid-day, but not so slow that it become unusable.

Control Panel Screenshot
 
 

What sets them apart?

"Faster, Safer, Greener Hosting" - iPage
Incorporates the SiteLock Security Suite and Seal at no extra cost.
You'll talk to agents located in North America, and get them on the phone in less than 2 minutes.
Your website will be eco-friendly, and hosting is powered by 100% wind energy!
 

Summary:

If you put a high value on security and want to create an effective website quickly, you're going to want to give iPage a closer look. Not only is their web host offering robust and incredibly affordable, it's clear they've taken the time to understand their customers needs and they're constantly working to address those needs.

While they may be a little aggressive in marketing their extras, they really do offer an incredibly diverse and valuable suite of services. They also over many pricing specials, which make their extras seem well worth the added expense. That said, check out iPage today, to see their outstanding web hosting plans.

 

iPage Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
4 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
5 / 5
Server Speed
5 / 5
 
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iPage User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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ipage

Review by: Casey, from Virginia Beach
       I recommend this host

I recommend them. You can go with them right now for a lower price of $2.95/mo. Tech support could use a little work though.




 
  • Value for Money
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Cheapest

Review by: Addison, from USA
       I recommend this host

Maybe not the best in terms of features or support, but they are the cheapest all around that we could find for what we needed. Larger sites will probably need to upgrade and pay more however.




 
  • Value for Money
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ipage

Review by: Jimmy, from Bristol
       I recommend this host

not bad for the beginner web site needs. cant beat the price either.




 
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Review

Review by: Nate, from USA
       I recommend this host

Low price point, but offer other addons. The site loads up quick and tech is fast to respond. B+




 
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Happy Camper

Review by: Amy, from Amarillo, TX.
       I recommend this host

Our site runs along smoothly with little in the way of outages and slowdowns. If you have a really busy site it might get the bandwidth throttle thing, so be aware of that. But for no more than it costs, you can't go wrong.




 
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Gr8 value for those watching their coins...

Review by: Andrew, from Austin, TX
       I recommend this host

As everythings price seems to increase these days, at least there is still value priced hosting that offers quite a bit for the buck. Sure, you arent going to get unlimited anything, but for $3.50 a month what you get is a bargain.




 
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Solid performer

Review by: Barry, from Oklahoma City
       I recommend this host

Tried them weary about the low price and good service. To my surprise they are very good. I haven't tried tech support yet so can't comment on that, but everything else shines.




 
  • Value for Money
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Ipage review

Review by: Elliot, from Chicago
       I recommend this host

the first thing when we signed up with ipage is, this is too cheap to be anything but a nightmare of a host. after getting the site going which went pretty smooth, we were impressed with the quality for the price. all that said, I would use them again for smaller projects, but have moved on now to a dedicated server.




 
  • Value for Money
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Happy

Review by: Freddy, from Ohio
       I recommend this host

I can recommend them for a few reasons:

Low price - hard pressed to to find a better one.

Features - plenty for most applications

Support - very prompt answers to our issues.




 
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Not bad.

Review by: Deb, from Montreal
       I recommend this host

Cheap and pretty dependable. Alot of add on things also.




 
 



 
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