IPage Bio:

  • Established: 1998
  • Sites Hosted: 1,000,000+
  • Location: Boston, MA
  • Host Award: "Lowest Price"
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  • Featured Package Price:$1.99
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    91%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    166
  •  
  • Avg. User Rating:
  •  
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Our Review of: iPage

 

Overview:

Check out our current #5 rated web hosting provider, iPage. Located in Massachusetts and led by a team of hosting veterans, iPage offers a comprehensive hosting solution at the incredible price of just $1.99/month. Moreover, the team at iPage has made a commitment to continually improving the customer experience and it shows. Their 80,000+ customers are proof of this, needless to say. Currently employing over 800 employees, iPage has the personnel and resources to keep customers happy for the long haul.

Their hosting tools and scripts are incredibly simple to use and their support team is happy to help you get them setup and utilize them. Best of all, their support is 100% North American-based, with incredibly short hold-times.

Servers are fast and reliable also, with 2 high-tech datacenters, located near Boston, MA, managed completely in-house. Also as an added speed bonus, your site files are served off server "pools", otherwise known as load-balancing, which ensures your pages will load fast and reliably.

Pros:

  • Lowest prices out there.
  • Multitude of great scripts available.
  • 100% english speaking support.

Cons:

  • PHPMyAdmin isn't standard, but can be enabled on each account.
 

Features & Specials:

At $1.99/month, you can't beat the price or, more importantly, the security iPage offers. The Essential Plan includes the SiteLock Security Suite, which provides daily malware and spam scanning, business verification, and a security seal you can put on your site. We looked around and these kind of security services usually START at $100 and they're yours for free.

You'll also receive unlimited disk space, bandwidth, databases and email; great site and store building tools that work for novices and experts alike; free domain for the life of your account; an anytime money-back guarantee; green hosting; 24/7 support from North American-based phone agents; and an expansive product catalog that includes Microsoft Exchange; and $400 in hosting extras.

Plus, iPage is one of the few hosts that offers $50 in Google Adword coupons (most hosts only offer $25). Not only that, you'll be able to boast an eco-friendly website through this green host.

 
  • Virtually Unlimited Everything.
  • Hosted on high-performance green powered servers.
  • SiteLock Security Suite free on every new account.
 

Reliability & Speed:

iPage hosts more than 1,000,000 web sites on its load-balanced architecture. With two data systems and an intricate network of failover protections, the host delivers outstanding reliability and redundancy. FTP and mail speeds are average to slightly above average, in part due to their fast OC-48 backbone connections.

We also love the fact that iPage posts information about service interruptions quickly using its public alert system, and even give customers the option to subscribe to have those alerts sent out to them. Again, more proof of their commitment to the customer experience.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Ipage utilizes 2 datacenters with unique failover protection, ensuring very reliable uptime guarantee. Dual OC-48 backbone connections deliver fast web site load times.
 

Support:

The North American-based phone agents at iPage actually listen to customers and understanding what they need. They're also pretty good at resolving issues and communicating with customers. Wait times were short, usually 2 minutes or less. We had great experiences with chat agents as well. iPage offers 24/7 phone, chat and online/email support. The online interface is a little awkward, but certainly usable once you get used to it.

When it came down to it, however, all the agents all seem committed to their customer's success. And, we really like the iPage team's informational welcome calls.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

The tools that iPage offers are easy to use and consistently improving. In the last year, they've launched a fantastic file manager and have been incorporating more user interface standards into each of their tools. It's clear they test their interfaces for usability and they actively solicit customer feedback.

Given the robust offering of the iPage suite of services, the homepage of the control panel can be a little overwhelming, but stick to your left nav bar and you'll be fine. The control panel can also be a little slow around mid-day, but not so slow that it become unusable.

Control Panel Screenshot
 
 

What sets them apart?

"Faster, Safer, Greener Hosting" - iPage
Incorporates the SiteLock Security Suite and Seal at no extra cost.
You'll talk to agents located in North America, and get them on the phone in less than 2 minutes.
Your website will be eco-friendly, and hosting is powered by 100% wind energy!
 

Summary:

If you put a high value on security and want to create an effective website quickly, you're going to want to give iPage a closer look. Not only is their web host offering robust and incredibly affordable, it's clear they've taken the time to understand their customers needs and they're constantly working to address those needs.

While they may be a little aggressive in marketing their extras, they really do offer an incredibly diverse and valuable suite of services. They also over many pricing specials, which make their extras seem well worth the added expense. That said, check out iPage today, to see their outstanding web hosting plans.

 

iPage Ratings ChartScore: 91%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
4 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
5 / 5
Server Speed
4 / 5
 
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iPage User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Great contender

Review by: Marty, from Glendale, CA
        I recommend this host

After being constantly let down trying to find a cheap decent host I decided to try iPage. Needless to say I have been very satifisfied thus far. And support is really good, just wish they answered a little faster, but no biggie...




 
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Very good support...

Review by: Joey, from Near Chicago
        I recommend this host

I had to use support to fix a severe technical issue with a plugin I installed. The wait was pretty short and they solved the problem to my satisfaction. No issues with service either...




 
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iPage hosting

Review by: Tina, from Peoria, Ill.
        I recommend this host

Terrific web host for the few days having been with them. I could imagine that they would work well for most simple smaller sites. Nothing shady so far...




 
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iPage

Review by: Lukas, from Birmingham, AL
        I recommend this host

All in all a great host. Will not beat the price for what you get and you are with a large hosting company (I believe 3rd largest?) Only nit pick is my site was down for a little while due to some type failure, but it was rectified.




 
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Really liking support

Review by: Nikki, from Wisconsin
        I recommend this host

If you are a complete newbie like me the support Ipage offers should be very appealing to you. Chat support is right there to answer your problems.




 
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Hard to beat the price

Review by: Samuel, from Des Moines, Iowa
        I recommend this host

I spent a lot of time looking for the right host to transfer to. I wanted a specific feature set and lowest possible price, but still reliable. I tried out ipage after reading the reviews here and think they are a good choice for the money. Reliability is good and tech support is excellent so far.




 
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Review

Review by: Garrett, from Austin, TX
        I recommend this host

Pretty decent host here. Not all that much to gripe about to be honest. No host can truly offer unlimited anything, so that claim is obviously false. But they do give you plenty for the price and support is adequate and fast.




 
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Ipage

Review by: Trisha, from Flagstaff, AZ
        I recommend this host

Generally happy with them. Tech support was a little slow getting back on an email issue, but ended up taking care of it. You get the best price if you signup for multiple years, so be ready for that also.




 
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Satisfactory

Review by: James, from Beaufort, SC
        I recommend this host

If you want a good cheap host, they might be a good candidate. They were for us, but as our site grows, we will need to expand with them or look elsewhere.




 
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Two hour plus service outage on 8/17

Review by: David, from Ohio
        I don’t recommend this host

Good price, good support, easy to use, but this morning brought a service outage that took down hosting, email and FTP; it's been over two hours and not resolved. So, caveat emptor




 
 
 
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