IPage Bio:

  • Established: 1998
  • Sites Hosted: 1,000,000+
  • Location: Boston, MA
  • Host Award: "Lowest Price"
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  • Featured Package Price:$1.99
    /month
    Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    98%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    166
  •  
  • Avg. User Rating:
  •  
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Our Review of: iPage

 

Overview:

Check out our current #2 rated web hosting provider, iPage. Located in Massachusetts and led by a team of hosting veterans, iPage offers a comprehensive hosting solution at the incredible price of just $1.99/month. Moreover, the team at iPage has made a commitment to continually improving the customer experience and it shows. Their 80,000+ customers are proof of this, needless to say. Currently employing over 800 employees, iPage has the personnel and resources to keep customers happy for the long haul.

Their hosting tools and scripts are incredibly simple to use and their support team is happy to help you get them setup and utilize them. Best of all, their support is 100% North American-based, with incredibly short hold-times.

Servers are fast and reliable also, with 2 high-tech datacenters, located near Boston, MA, managed completely in-house. Also as an added speed bonus, your site files are served off server "pools", otherwise known as load-balancing, which ensures your pages will load fast and reliably.

Pros:

  • Lowest prices out there.
  • Multitude of great scripts available.
  • 100% english speaking support.

Cons:

  • PHPMyAdmin isn't standard, but can be enabled on each account.
 

Features & Specials:

At $1.99/month, you can't beat the price or, more importantly, the security iPage offers. The Essential Plan includes the SiteLock Security Suite, which provides daily malware and spam scanning, business verification, and a security seal you can put on your site. We looked around and these kind of security services usually START at $100 and they're yours for free.

You'll also receive unlimited disk space, bandwidth, databases and email; great site and store building tools that work for novices and experts alike; free domain for the life of your account; an anytime money-back guarantee; green hosting; 24/7 support from North American-based phone agents; and an expansive product catalog that includes Microsoft Exchange; and $400 in hosting extras.

Plus, iPage is one of the few hosts that offers $50 in Google Adword coupons (most hosts only offer $25). Not only that, you'll be able to boast an eco-friendly website through this green host.

 
  • Virtually Unlimited Everything.
  • Hosted on high-performance green powered servers.
  • SiteLock Security Suite free on every new account.
 

Reliability & Speed:

iPage hosts more than 1,000,000 web sites on its load-balanced architecture. With two data systems and an intricate network of failover protections, the host delivers outstanding reliability and redundancy. FTP and mail speeds are average to slightly above average, in part due to their fast OC-48 backbone connections.

We also love the fact that iPage posts information about service interruptions quickly using its public alert system, and even give customers the option to subscribe to have those alerts sent out to them. Again, more proof of their commitment to the customer experience.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Ipage utilizes 2 datacenters with unique failover protection, ensuring very reliable uptime guarantee. Dual OC-48 backbone connections deliver fast web site load times.
 

Support:

The North American-based phone agents at iPage actually listen to customers and understanding what they need. They're also pretty good at resolving issues and communicating with customers. Wait times were short, usually 2 minutes or less. We had great experiences with chat agents as well. iPage offers 24/7 phone, chat and online/email support. The online interface is a little awkward, but certainly usable once you get used to it.

When it came down to it, however, all the agents all seem committed to their customer's success. And, we really like the iPage team's informational welcome calls.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

The tools that iPage offers are easy to use and consistently improving. In the last year, they've launched a fantastic file manager and have been incorporating more user interface standards into each of their tools. It's clear they test their interfaces for usability and they actively solicit customer feedback.

Given the robust offering of the iPage suite of services, the homepage of the control panel can be a little overwhelming, but stick to your left nav bar and you'll be fine. The control panel can also be a little slow around mid-day, but not so slow that it become unusable.

Control Panel Screenshot
 
 

What sets them apart?

"Faster, Safer, Greener Hosting" - iPage
Incorporates the SiteLock Security Suite and Seal at no extra cost.
You'll talk to agents located in North America, and get them on the phone in less than 2 minutes.
Your website will be eco-friendly, and hosting is powered by 100% wind energy!
 

Summary:

If you put a high value on security and want to create an effective website quickly, you're going to want to give iPage a closer look. Not only is their web host offering robust and incredibly affordable, it's clear they've taken the time to understand their customers needs and they're constantly working to address those needs.

While they may be a little aggressive in marketing their extras, they really do offer an incredibly diverse and valuable suite of services. They also over many pricing specials, which make their extras seem well worth the added expense. That said, check out iPage today, to see their outstanding web hosting plans.

 

iPage Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
4 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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iPage User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Dont let the cheap price scare you away...

Review by: Hilda, from NYC area
        I recommend this host

I started out with a very large well known hosting company. The price was a lot more than iPage, like 10x and yes the support was good. But, the problem was when you used a lot of the server resources, they would slow your site down. Also server speed was not that fast, compared to others. Anyways, I switched to iPage and for around 1/10 the price, I get the same features and quotas, great support and my site loads just as fast or faster than the much more expensive host. I would say to give them a try and not be afraid of the low price...




 
  • Value for Money
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You get what you pay for!

Review by: www.mydiscountman.com, from USA
        I don’t recommend this host

I've been with this site for about 2 months. We are on day two of a full site outage and they expect another 2-3 days. The customer service is good, but they do a lot of butt kissing. The Cpanel is easy to use. And they are usually reasonable in their timing to resolve small problems. If they were a more responsible business, then they would have 3-5 backbones from multiple providers to ensure uptime.

Botton line, regardless of being cheap and easy to use, uptime is number one. If your site is down, you are not making money. Period. Also, you look undependable to your audience.




 
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Support

Review by: Paydon, from Seattle, WA
        I recommend this host

We had an issue with a script and they fixed it within 20 minutes. Highly recommended for unexperienced users.




 
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Don't be fooled

Review by: Patricia, from USA
        I recommend this host

Into thinking that for the price the service won't be as desired. I have a tiny site, but its always available and support is always fast to help. For smaller sites I can definitely recommend them...




 
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Good but needs more account features

Review by: Frank, from Earth
        I recommend this host

The price and overall cant be beat, just could use a few more advanced features.




 
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Generally a good choice

Review by: Rebecca, from Gary, IN.
        I recommend this host

We looked for a weeks for a host that would be both low price and suit our needs for an ecommerce site. They suit our site fine. The only possible gripe is the unlimited bandwidth, which no host can honor. But we would refer them to a friend.




 
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No problems yet...

Review by: Luke, from Fort Worth
        I recommend this host

Signed up about a month ago with these guys. Instant account setup and plenty of account options. No big downtime so far and tech support is pretty quick.




 
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Very satisfied

Review by: Frank, from Austin
        I recommend this host

In going with iPage. Quick account setup gets your site live asap. Support has also been fast. For shared hosting I recommend.




 
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Lowest price...

Review by: Mark, from SLC, UT
        I recommend this host

If you check around, they are the lowest price available, that I could find at least. Not to mention they provide nearly 100% of the popular requested scripts. Jump on it!




 
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Review

Review by: Jerry, from Concord
        I recommend this host

They are owned by one of the largest hosting companies out there. So they do have adequate personnel to handle support and resources to make your site run pretty smooth. We haven't really had any big issues with them, so I have to recommend them.




 
 
 
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