Bluehost Bio:

  • Established: 1996
  • Sites Hosted: 1,500,000+
  • Location: Salt Lake City
  • Host Award: "Best Overall"
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  • Featured Package Price:$2.95 Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    99%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    67
  •  
  • Avg. User Rating:
  •  
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Our Review of: Bluehost

 

Overview:

Bluehost, a well known web hosting favorite, located near Salt Lake City, Utah, has been in the web hosting business since 1996 and currently hosts a whopping 1,500,000+ domain names! They excel in providing low cost web hosting, with many features only found with larger, more expensive hosting companies. Many features of which you will never need to use, but it's nice to know that nearly any widely used script is available if you do need it.

As noted above, they're a large host, that has the experience and know-how to make sure things run smoothly. They actually hand build their own high-tech Dell servers, in their own in-house ran, Utah datacenter. That expertise, combined with outstanding technical support and being veterans in the web hosting industry makes them a solid #2 pick on our list.

Pros:

  • One of the oldest web hosting companies.
  • They own their datacenter and are 100% US based.
  • Nearly every hosting application you could ever want.

Cons:

  • Have heard of a few gripes with tech support.
 

Features & Specials:

Bluehost has unheard of hosting deals with the perfect plan for any small to medium business, or personal web site. They currently have one hosting plan, but for the price and what it offers, it can't be beat. In addition to a huge storage and transfer limit, it offers a free domain name for life, free/instant account setup, free domain privacy registration and 24-hour toll-free support, with a 30-second support wait time average.

Account features offered are too numerous to list, but a few that really stood out and are most significant are Flash support, message forum, live chat, web auction software, along with a host of e-commerce shopping cart plugins. Their free site builder also is a great feature, which makes building a web site a breeze. Bluehost also lets you host unlimited domains on each account, great for clients with extra domain names.

Last but not least, for a limited time, new accounts also get free web site search engine submission and free $75 advertising credits at Google and $50 credits at Yahoo! Search Marketing.

 
  • They offer pretty much unlimited everything.
  • $75 Google Adwords and $50 advertising credit at Yahoo!
  • Message forum and chat software free on every account.
 

Reliability & Speed:

Bluehost's top notch datacenters, which they really do own and operate, featuring world-class equipment and industry leading OC-192 network connections, enables them to have a super reliability and speed rating. They include a 50,000 sq. ft. headquarters and 2 secondary datacenters, totaling over 20,000 sq. ft. of datacenter space. From high performance Quad Opteron servers, to UPS power backup and 24/7 monitoring, Bluehost always has your site's uptime in mind.

They also utilize mirrored storage backups, which helps ensure that your data is never lost due to equipment failure. Mirrored backups basically keep a near realtime second copy of your files on another hard disk, which gives their file storage system great redundancy in case of a main hard drive failure. This would be similar to a Raid type backup system, widely used to protect against accidental file loss.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Runs own datacenter, with top notch server equipment. Mirrored storage backups, help ensure data isn't lost due to hard drive failure.
 

Support:

Bluehost offers great customer service and support, with usually less than 30-second hold times, via english speaking support. As a matter of fact, their support staff is located in Salt Lake City, Utah, at their main headquarters. Their friendly staff are always there to help with most any problems that might arise. You can reach them several ways, either by 24/7 free support chat online, which is our favorite, by 24/7 toll-free phone, or e-mail.

They also offer an extensive help desk section, with FAQs, advanced online trouble ticket system and more. They also offer a customer message forum, to get answers from other members.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
30 seconds
 

Control Panel:

Bluehost utilizes the famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. cPanel makes managing your account a breeze, with a simple navigational platform and detailed usage instructions. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. They have also made a few tweaks to their control panel, which makes it even easier to operate than regular cPanel accounts.

Control Panel Screenshot
 
 

What sets them apart?

"Affordable, Reliable Web Hosting Solutions." - Bluehost
Their great overall appeal to almost any small business.
With Bluehost you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
The leading feature set available.
 

Summary:

We picked Bluehost as the #2 rated web host, because of their great price, account feature addons and excellent tech support. Not to mention, their long standing status as veterans in the web hosting industry, operating their own datacenter, in operation since 1996!

With all the above now said, we think you'll agree that Bluehost has one of the best web hosting offers out there. Check out an absolute top contender in the discount web hosting arena today.

 

Bluehost Ratings ChartScore: 99%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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Bluehost User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Blue Host

Review by: Mark, from Pittsburgh, PA
       I recommend this host

I've been very satisifed with their offering. No site downtime, plenty of scripts and easy to use control panel.




 
  • Value for Money
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Fantastic for the money

Review by: Bruce, from Lincoln, NE
       I recommend this host

Bluehost has an outstanding offering at some of the lowest prices I've seen. You won't be able to name many better deals out there at a lower price. They also have great service to go along with it. A+




 
  • Value for Money
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Hosting at Bluehost...

Review by: Robby, from Omaha
       I recommend this host

After around 5 years with them and actually chatting with the CEO, I can say they are a reputable and well thought out, no fly-by-night hosting company. From owning their own datacenter, to in-house Utah based support, to their thousands of customers, is proof that they're doing something right...




 
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A good one at last...

Review by: Terry, from Myrtle Beach, SC
       I recommend this host

Having tried several hosts over the years, I can say Bluehost is finally one to stick with. Knock on wood, but we haven't had any problems with them to speak of. English phone support is also a plus with them.




 
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Super for small to medium sites

Review by: Marty, from LA, CA
       I recommend this host

Bluehost has always been a great choice, since the day we signed up. Their servers are blistering quick and tech support, that is located in Utah, is friendly and gets the problem solved fast. I would mention cons if I knew any, but for right now they have been awesome. Just my 2 cents...




 
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Bluehost review

Review by: Lucas, from Santa Clara, CA
       I recommend this host

Coming from someone that knows a thing or two about web hosting, I can say that Bluehost gets the job done and gets it done at low price. They have been around for as long as web hosting has existed pretty much, which also helps their credibility.




 
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mostly good, but poor uptime

Review by: http://visual77.com, from Nevada
      I don’t recommend this host

I recently left bluehost due to uptime issues on my server. At least once a week I would attempt to access my site and the site would be offline. It was usually only for 5 minutes or so at a time, but that is more than I expect to have. One of my sites would send me an email when it couldn't connect to the database, and I got many of these emails over the 2 years I was on bluehost.




 
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My two cents...

Review by: Will, from Springfield, MS
       I recommend this host

Very good hosting for cheap. Check them out.




 
  • Value for Money
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Great for smaller sites...

Review by: Edward, from NJ, USA
       I recommend this host

For our site, which receives a thousand or so page views a day, Bluehost is cheap, reliable and all around satisfies our needs.




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
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  • Ease of Use
  • Server Speed
 
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Terrific

Review by: Alex, from Nashville, TN
       I recommend this host

You can't go too wrong with these guys. They're not a fly-by-night operation and have been hosting for 15 years.




 
 



 
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