Bluehost Bio:

  • Established: 1996
  • Sites Hosted: 1,500,000+
  • Location: Salt Lake City
  • Host Award: "Top #1 Pick"
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  • Featured Package Price:$2.95
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    97%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:

    67

  •  
  • Avg. User Rating:
  •  
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Our Review of: Bluehost

 

Overview:

Bluehost, a well known web hosting favorite, located near Salt Lake City, Utah, has been in the web hosting business since 1996 and currently hosts a whopping 1,500,000+ domain names! They excel in providing low cost web hosting, with many features only found with larger, more expensive hosting companies. Many features of which you will never need to use, but it's nice to know that nearly any widely used script is available if you do need it.

As noted above, they're a large host, that has the experience and know-how to make sure things run smoothly. They actually hand build their own high-tech Dell servers, in their own in-house ran, Utah datacenter. That expertise, combined with outstanding technical support and being veterans in the web hosting industry makes them the solid #2 pick on our list.

Pros:

  • One of the oldest web hosting companies.
  • They own their datacenter and are 100% US based.
  • Nearly every hosting application you could ever want.

Cons:

  • Have heard of a few gripes with tech support.
 

Features & Specials:

Bluehost has unheard of hosting deals with the perfect plan for any small to medium business, or personal web site. They currently have one hosting plan, but for the price and what it offers, it can't be beat. In addition to a huge storage and transfer limit, it offers a free domain name for life, free/instant account setup, free domain privacy registration and 24-hour toll-free support, with a 30-second support wait time average.

Account features offered are too numerous to list, but a few that really stood out and are most significant are Flash support, message forum, live chat, web auction software, along with a host of e-commerce shopping cart plugins. Their free site builder also is a great feature, which makes building a web site a breeze. Bluehost also lets you host unlimited domains on each account, great for clients with extra domain names.

Last but not least, for a limited time, new accounts also get free web site search engine submission and free $75 advertising credits at Google and $50 credits at Yahoo! Search Marketing.

 
  • They offer pretty much unlimited everything.
  • $75 Google Adwords and $50 advertising credit at Yahoo!
  • Message forum and chat software free on every account.
 

Reliability & Speed:

Bluehost's top notch datacenters, which they really do own and operate, featuring world-class equipment and industry leading OC-192 network connections, enables them to have a super reliability and speed rating. They include a 50,000 sq. ft. headquarters and 2 secondary datacenters, totaling over 20,000 sq. ft. of datacenter space. From high performance Quad Opteron servers, to UPS power backup and 24/7 monitoring, Bluehost always has your site's uptime in mind.

They also utilize mirrored storage backups, which helps ensure that your data is never lost due to equipment failure. Mirrored backups basically keep a near realtime second copy of your files on another hard disk, which gives their file storage system great redundancy in case of a main hard drive failure. This would be similar to a Raid type backup system, widely used to protect against accidental file loss.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Runs own datacenter, with top notch server equipment. Mirrored storage backups, help ensure data isn't lost due to hard drive failure.
 

Support:

Bluehost offers great customer service and support, with usually less than 30-second hold times, via english speaking support. As a matter of fact, their support staff is located in Salt Lake City, Utah, at their main headquarters. Their friendly staff are always there to help with most any problems that might arise. You can reach them several ways, either by 24/7 free support chat online, which is our favorite, by 24/7 toll-free phone, or e-mail.

They also offer an extensive help desk section, with FAQs, advanced online trouble ticket system and more. They also offer a customer message forum, to get answers from other members.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
30 seconds
 

Control Panel:

Bluehost utilizes the famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. cPanel makes managing your account a breeze, with a simple navigational platform and detailed usage instructions. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. They have also made a few tweaks to their control panel, which makes it even easier to operate than regular cPanel accounts.

Control Panel Screenshot
 
 

What sets them apart?

"Affordable, Reliable Web Hosting Solutions." - Bluehost
Their great overall appeal to almost any small business.
With Bluehost you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
The leading feature set available.
 

Summary:

We picked Bluehost as the #2 rated web host, because of their great price, account feature addons and excellent tech support. Not to mention, their long standing status as veterans in the web hosting industry, operating their own datacenter, in operation since 1996!

With all the above now said, we think you'll agree that Bluehost has one of the best web hosting offers out there. Check out an absolute top contender in the discount web hosting arena today.

 

Bluehost Ratings ChartScore: 97%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
5 / 5
Server Speed
5 / 5
 
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Bluehost User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Totally satisfied...

Review by: Hans, from Sparks, Nevada
        I recommend this host

They have had a good track record for us for the 2 years we used them. Just a few outages that I recall but were quickly rectified. Plenty of software standard on each account. No problem reaching support either.




 
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Bluehost server speed

Review by: Jose, from San Francisco
        I recommend this host

Very satisfied with the page load times of my site and what they offer as a while.

They offer an upgrade plan, but for the traffic my site gets I havent had any problems with the allotted quotas.

I highly recommend these people!




 
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Comment on support

Review by: Monty, from Allentown, PA
        I recommend this host

Had an issue with getting forum software running correctly on a new site. I contacted support via online chat, near instant answer by a real human. I explained the situation and they gave detailed instructions on how to get it running. I couldn't have been more satifisfied with the way support handled everything.




 
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Spot on...

Review by: Scottie, from Lancaster
        I recommend this host

I for one, can vouch that they have their ducks in a row. They rarely have "big" issues and are quick to handle billing or other problems. Try them...




 
  • Value for Money
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Pretty good

Review by: Tom, from Phoenix
        I recommend this host

Had in issue with a database and got it fixed, but the tech support was a little rude/condescending toward us, as if we had no clue what we needed done. Everything else is great with them for right now.




 
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Very Happy

Review by: Thomas, from Bangor Maine
        I recommend this host

Dealing with cheap hosts over the years, Bluehost earns sticks out as being about the best for the money. They really do have their own staff and everything so things are more "looked" after so to speak, than other cheap ones out there. If you use too much bandwidth though, of course there will be consequences but that is true with anyone. Just beware of that.




 
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Bluehost experience

Review by: Diane, from Galveston
        I recommend this host

Hosted with Bluehost now for 3 years. I keep looking for a better offer or package but everything seems to fall short. Excellent prices, support and everything I need with the control panel they have.




 
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Bluehost/Hostmonster

Review by: Clyde, from Washington, DC
        I recommend this host

Having dealt with both and knowing know that they are owned by the same company and basically the same packages I will go as far to say that they are very satisfactory hosts. Not many times at such low prices can you say that you actually got your moneys worth, but they have been fine for our site and very little down time.




 
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Best Ever!!!

Review by: Matt, from Cincinnati
        I recommend this host

I have used Bluehost for the past 5 years. I have never had any real problems with them. They have great reseller and shared hosting support. I have had one issue which was my site was down but it was a power outage and it was down like 5 minutes until their backup generators came on or something I am not sure it was a long time ago. It is secure, reliable, fast and has mad addons and features you can use. As a web designer/developer I will never use another web host for my personal websites.




 
  • Value for Money
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Bluehost

Review by: Reno, from Marty
        I recommend this host

With all the competition in hosting these days it's hard to really know the big difference between them. I can tell for a fact that Bluehost is one of the more reputable ones out there. They really do know their stuff and have a very stable tech setup. I can't remember the last time we had a very long outage on our site to be exact and techs are quick to reply if needed.




 
 




 
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