Bluehost Bio:

  • Established: 1996
  • Sites Hosted: 1,500,000+
  • Location: Salt Lake City
  • Host Award: "Top Service"
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  • Featured Package Price:$2.95
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    97%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    67
  •  
  • Avg. User Rating:
  •  
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Our Review of: Bluehost

 

Overview:

Bluehost, a well known web hosting favorite, located near Salt Lake City, Utah, has been in the web hosting business since 1996 and currently hosts a whopping 1,500,000+ domain names! They excel in providing low cost web hosting, with many features only found with larger, more expensive hosting companies. Many features of which you will never need to use, but it's nice to know that nearly any widely used script is available if you do need it.

As noted above, they're a large host, that has the experience and know-how to make sure things run smoothly. They actually hand build their own high-tech Dell servers, in their own in-house ran, Utah datacenter. That expertise, combined with outstanding technical support and being veterans in the web hosting industry makes them the solid #2 pick on our list.

Pros:

  • One of the oldest web hosting companies.
  • They own their datacenter and are 100% US based.
  • Nearly every hosting application you could ever want.

Cons:

  • Have heard of a few gripes with tech support.
 

Features & Specials:

Bluehost has unheard of hosting deals with the perfect plan for any small to medium business, or personal web site. They currently have one hosting plan, but for the price and what it offers, it can't be beat. In addition to a huge storage and transfer limit, it offers a free domain name for life, free/instant account setup, free domain privacy registration and 24-hour toll-free support, with a 30-second support wait time average.

Account features offered are too numerous to list, but a few that really stood out and are most significant are Flash support, message forum, live chat, web auction software, along with a host of e-commerce shopping cart plugins. Their free site builder also is a great feature, which makes building a web site a breeze. Bluehost also lets you host unlimited domains on each account, great for clients with extra domain names.

Last but not least, for a limited time, new accounts also get free web site search engine submission and free $75 advertising credits at Google and $50 credits at Yahoo! Search Marketing.

 
  • They offer pretty much unlimited everything.
  • $75 Google Adwords and $50 advertising credit at Yahoo!
  • Message forum and chat software free on every account.
 

Reliability & Speed:

Bluehost's top notch datacenters, which they really do own and operate, featuring world-class equipment and industry leading OC-192 network connections, enables them to have a super reliability and speed rating. They include a 50,000 sq. ft. headquarters and 2 secondary datacenters, totaling over 20,000 sq. ft. of datacenter space. From high performance Quad Opteron servers, to UPS power backup and 24/7 monitoring, Bluehost always has your site's uptime in mind.

They also utilize mirrored storage backups, which helps ensure that your data is never lost due to equipment failure. Mirrored backups basically keep a near realtime second copy of your files on another hard disk, which gives their file storage system great redundancy in case of a main hard drive failure. This would be similar to a Raid type backup system, widely used to protect against accidental file loss.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Runs own datacenter, with top notch server equipment. Mirrored storage backups, help ensure data isn't lost due to hard drive failure.
 

Support:

Bluehost offers great customer service and support, with usually less than 30-second hold times, via english speaking support. As a matter of fact, their support staff is located in Salt Lake City, Utah, at their main headquarters. Their friendly staff are always there to help with most any problems that might arise. You can reach them several ways, either by 24/7 free support chat online, which is our favorite, by 24/7 toll-free phone, or e-mail.

They also offer an extensive help desk section, with FAQs, advanced online trouble ticket system and more. They also offer a customer message forum, to get answers from other members.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
30 seconds
 

Control Panel:

Bluehost utilizes the famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. cPanel makes managing your account a breeze, with a simple navigational platform and detailed usage instructions. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. They have also made a few tweaks to their control panel, which makes it even easier to operate than regular cPanel accounts.

Control Panel Screenshot
 
 

What sets them apart?

"Affordable, Reliable Web Hosting Solutions." - Bluehost
Their great overall appeal to almost any small business.
With Bluehost you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
The leading feature set available.
 

Summary:

We picked Bluehost as the #2 rated web host, because of their great price, account feature addons and excellent tech support. Not to mention, their long standing status as veterans in the web hosting industry, operating their own datacenter, in operation since 1996!

With all the above now said, we think you'll agree that Bluehost has one of the best web hosting offers out there. Check out an absolute top contender in the discount web hosting arena today.

 

Bluehost Ratings ChartScore: 97%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
5 / 5
Server Speed
5 / 5
 
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Bluehost User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Bluehost support

Review by: Chase, from Newark
        I recommend this host

Is off the hook. If you try the support chat you have someone there in a few seconds. Fastest I've ever seen. Awesome...




 
  • Value for Money
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Our take:

Review by: Zack, from Savannah, GA
        I recommend this host

Really good price, most any script you could use and ample storage and transfer. No host can actually offer unlimited anything, but they do a pretty good job compared with the competition.




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
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  • Storage Space
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Bluehost

Review by: Eric, from Atlanta
        I recommend this host

Better than my last host, 100%. Very frequent downtime and tech support really lagged. My site has only been out once, knock on wood with Bluehost. I can say I recommend them.




 
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They deliver!

Review by: Pedro, from Santa Fe, NM
        I recommend this host

I didn't go through and rate everything, just a short sweet review. I signed up a few months ago and had an issue with getting a script program setup right. They were fast to get it installed and going. The price is good and service also.




 
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Near the top of the cheap hosts...

Review by: Sonny, from Philadephia
        I recommend this host

If you are looking for a cheap host, look no further. They easily surpass most of the other cheap hosts features, price and also have responsive support to go with it. Not too much to complain about here.




 
  • Value for Money
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One of the top hosts out there...

Review by: Scott, from Alexanandria, VA
        I recommend this host

I have been with Bluehost for a few years without many big problems. No host is perfect and they of course aren't. However, if anything does happen, they take care of it quickly and effeciently. I can honestly recommend them.




 
  • Value for Money
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Across the board a good provider...

Review by: Christopher, from Lincoln, NE
        I recommend this host

Having had hosting with Bluehost for years, I will say that I'm not at all displeased with the service. At least we have one web hosting provider left that can hire english speaking tech support also...




 
  • Value for Money
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Bluehost is fantastic...

Review by: Maxwell, from Boston, MA
        I recommend this host

Having been a customer of them for a while now, I can vouch that they're a great provider. Their control panel is a little tricky for newbies, since they offer so many scripts/options, but not a killer. They also offer a premium option, for even more resources, which larger sites could opt for.




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
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  • Storage Space
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  • Server Speed
 
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No Regrets...

Review by: Stan, from Reno, NV
        I recommend this host

Has been excellent provider for my site, with very little in the way of downtime. Prompt support that solves the problem fast. Actually had to use them very late at night and were right there when I needed them.




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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One of the oldies...

Review by: Ben, from Tempe, AZ
        I recommend this host

Bluehost is one of the web hosts that's been around since the mid-nineties, unlike 90% of the major hosts out there today. That said, they host hundreds of thousands of domains and have the expertise to manage it. They have all the features you could ask for and more also.




 
 
 
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