Bluehost Bio:

  • Established: 1996
  • Sites Hosted: 1,500,000+
  • Location: Salt Lake City
  • Host Award: "Best Overall"
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  • Featured Package Price:$2.95
    /month
    Special Promo

  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    99%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    67
  •  
  • Avg. User Rating:
  •  
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Our Review of: Bluehost

 

Overview:

Bluehost, a well known web hosting favorite, located near Salt Lake City, Utah, has been in the web hosting business since 1996 and currently hosts a whopping 1,500,000+ domain names! They excel in providing low cost web hosting, with many features only found with larger, more expensive hosting companies. Many features of which you will never need to use, but it's nice to know that nearly any widely used script is available if you do need it.

As noted above, they're a large host, that has the experience and know-how to make sure things run smoothly. They actually hand build their own high-tech Dell servers, in their own in-house ran, Utah datacenter. That expertise, combined with outstanding technical support and being veterans in the web hosting industry makes them the solid top pick on our list.

Pros:

  • One of the oldest web hosting companies.
  • They own their datacenter and are 100% US based.
  • Nearly every hosting application you could ever want.

Cons:

  • Have heard of a few gripes with tech support.
 

Features & Specials:

Bluehost has unheard of hosting deals with the perfect plan for any small to medium business, or personal web site. They currently have one hosting plan, but for the price and what it offers, it can't be beat. In addition to a huge storage and transfer limit, it offers a free domain name for life, free/instant account setup, free domain privacy registration and 24-hour toll-free support, with a 30-second support wait time average.

Account features offered are too numerous to list, but a few that really stood out and are most significant are Flash support, message forum, live chat, web auction software, along with a host of e-commerce shopping cart plugins. Their free site builder also is a great feature, which makes building a web site a breeze. Bluehost also lets you host unlimited domains on each account, great for clients with extra domain names.

Last but not least, for a limited time, new accounts also get free web site search engine submission and free $75 advertising credits at Google and $50 credits at Yahoo! Search Marketing.

 
  • They offer pretty much unlimited everything.
  • $75 Google Adwords and $50 advertising credit at Yahoo!
  • Message forum and chat software free on every account.
 

Reliability & Speed:

Bluehost's top notch datacenters, which they really do own and operate, featuring world-class equipment and industry leading OC-192 network connections, enables them to have a super reliability and speed rating. They include a 50,000 sq. ft. headquarters and 2 secondary datacenters, totaling over 20,000 sq. ft. of datacenter space. From high performance Quad Opteron servers, to UPS power backup and 24/7 monitoring, Bluehost always has your site's uptime in mind.

They also utilize mirrored storage backups, which helps ensure that your data is never lost due to equipment failure. Mirrored backups basically keep a near realtime second copy of your files on another hard disk, which gives their file storage system great redundancy in case of a main hard drive failure. This would be similar to a Raid type backup system, widely used to protect against accidental file loss.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Runs own datacenter, with top notch server equipment. Mirrored storage backups, help ensure data isn't lost due to hard drive failure.
 

Support:

Bluehost offers great customer service and support, with usually less than 30-second hold times, via english speaking support. As a matter of fact, their support staff is located in Salt Lake City, Utah, at their main headquarters. Their friendly staff are always there to help with most any problems that might arise. You can reach them several ways, either by 24/7 free support chat online, which is our favorite, by 24/7 toll-free phone, or e-mail.

They also offer an extensive help desk section, with FAQs, advanced online trouble ticket system and more. They also offer a customer message forum, to get answers from other members.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
30 seconds
 

Control Panel:

Bluehost utilizes the famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. cPanel makes managing your account a breeze, with a simple navigational platform and detailed usage instructions. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. They have also made a few tweaks to their control panel, which makes it even easier to operate than regular cPanel accounts.

Control Panel Screenshot
 
 

What sets them apart?

"Affordable, Reliable Web Hosting Solutions." - Bluehost
Their great overall appeal to almost any small business.
With Bluehost you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
The leading feature set available.
 

Summary:

We picked Bluehost as the #1 rated web host, because of their great price, account feature addons and excellent tech support. Not to mention, their long standing status as veterans in the web hosting industry, operating their own datacenter, in operation since 1996!

With all the above now said, we think you'll agree that Bluehost has one of the best web hosting offers out there. Check out an absolute top contender in the discount web hosting arena today.

 

Bluehost Ratings ChartScore: 99%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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Bluehost User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Finally

Review by: Dave, from Madison
        I recommend this host

After changing hosts a couple times lately, I found one that meets our needs and at a good price. They also offer a Pro plan, for more $$$ each month, but we stuck with the regular one and it's good.




 
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Try them...

Review by: Norman, from Midland, TX
        I recommend this host

If you want a 100% american owned and operated, with english tech support, that's tried and proven, check them out. No big complaints on this end.




 
  • Value for Money
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Bluehost

Review by: Maricio, from El Paso
        I recommend this host

I can't complain at all about Bluehost. They offer everything I need and offer very reliable uptime. They have also been in the business for years, unlike most cheaper hosts.




 
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Well they're friendly...

Review by: Harvey, from Arlington
        I recommend this host

Had to contact them for support on the phone. Short wait time was met with a friendly support member that spoke english. Everything else is pretty good with them I would say, from my point of view...




 
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Bluehost

Review by: Rob, from Denver, CO.
        I recommend this host

Never had a problem at Bluehost that wasn't normal or caused by my own fault. Support can write and speak english and they have been around for years...




 
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Bluehost

Review by: Jose, from Denver
        I recommend this host

Super support from these guys. They handle their own issues, not outsource like some. A+




 
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horrible experience

Review by: Gary , from USA
        I don’t recommend this host

I had bluehost for a long time and now it seems as though my site is down more than its been up. Their customer support doesn't support the customer at all and are NEVER helpful. I always get the same answer we see it's down, and they're currently working on it.. nothing past that... I have asked to be moved to a different server and no dice.

I will be switching hosts this week and I CANNOT WAIT! Please stay away.




 
  • Value for Money
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Web hosting at bluehost

Review by: Timothy, from Bismark
        I recommend this host

Terrific web hosting with professional support and service. Nothing to cry about with these guys, so far!




 
  • Value for Money
  • Reliability & Uptime
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Bluehost...

Review by: William, from Kingman, AZ
        I recommend this host

As was pointed out earlier, this is a homegrown, inhouse managed hosting operation. They are always quick to answer questions and have great equipment. A+




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Bluehost

Review by: Marcus, from Pompano Beach, FL
        I recommend this host

Super web hosting company. The only reason not 5 star all around is no host can really offer unlimited, but Bluehost is one of the best cheap host out there...




 
 
 
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