InMotion Hosting Bio:

  • Established: 2001
  • Sites Hosted: 450,000+
  • Location: Los Angeles, CA
  • Host Award: "Top #1 Pick"
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  • Featured Package Price:$2.95
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:90-Day
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:6
  • E-mail Accounts:5000
  • MySQL Databases:25
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    98%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    114
  •  
  • Avg. User Rating:
  •  
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Our Review of: InMotion Hosting

 

Overview:

InMotion Hosting, our #1 rated hosting choice, means fast, reliable and affordable web hosting solutions. Founded in 2001, now with over 150+ employees, InMotion Hosting currently hosts many thousands of web sites from it's headquarters in Los Angeles, CA. They offer a number of very competitive hosting plans for sites requiring high storage and transfer allowances. As you will see by glancing over their feature set, they also cater to business oriented web sites, that require the utmost in reliability, page loading speed and ecommerce capabilities.

They also maintain a state-of-the-art server network, consisting of high performance Dell PowerEdge servers and some of the latest hosting advances, to ensure your site is always fast and available.

Lastly, InMotion Hosting has been awarded by CNET as being a top web hosting provider, a prestigious award chosen from among hundreds of web hosting candidates. This is tangible proof that InMotion Hosting deserves a definite second look at being your next web hosting choice.

Pros:

  • Ability to host your account at different datacenters.
  • Great for business or e-commerce sites.
  • Super quick tech support responses.

Cons:

  • A little more pricey than other hosts.
 

Features & Specials:

InMotion Hosting offers several hosting plans with vastly high amounts of storage space, which cater to clients who require high amounts of storage and data transfer allowances. Their prices are hard to beat and among the best in the industry. They also offer free setup a free domain name for life, free 24/7 support, free site builder and a 100% satisfaction guarantee, to ensure you're satisfied with your service.

Each plan also offers a host of free scripts, including, free bulletin board, site statistics, guestbook, spam filters and more. If you need e-commerce functionality, they offer 3 different shopping cart plugins, free with each account, along with SSL encryption, for secure transactions. You can also host 2 totally different sites on each account and park up to 6 domains, which is great for users with multiple websites. One notable addition to this, is each of the 6 sites hosted gets free e-mail accounts. Many hosts charge an extra free for this, just thought you should know! All this helps make InMotion Hosting a great choice for business related web sites.

 
  • Can host 2 totally different sites on each account.
  • Multiple shopping cart software to choose from.
  • Incredible uptime and reliability.
 

Reliability & Speed:

InMotion Hosting offers its users a choice of high-performance data centers, located in either Los Angeles, CA and Washington, DC. Powered by the latest Dell PowerEdge and Sun Microsystems servers. Their systems are monitored 24/7 365 and employ a host of safety measures, including power backup and fire suppression methods.

They also offer fault tolerant IP routing, to ensure your site stays available at all times. Direct data connections enable your site visitors to enjoy faster loading pages, by creating multiple locations to reach your data. Their industry leading OC-192 backbone connections help deliver fast loading web pages.

They tout a 99.9% uptime guarantee and this claim is also monitored via a 3rd party, to ensure authenticity. Full backups of your site are also performed every 36 hours.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-192
24/7 Monitoring
Redundant Power
Summary: Can choose from 2 datacenters to host your site. Also, unique peering capabilities to ensure fast page loads.
 

Support:

InMotion Hosting provides super customer support via multiple venues, all available 24/7. You can reach them through their online trouble ticketing system, or toll-free phone, with very short, industry leading short wait times. They also offer a customer message forum to supplement their in-house support team. In additions to this, they offer a comprehensive getting started guide and knowledge base, to help get answers to those common account setup questions.

Lastly, I wanted to add that their customer friendliness is among the best I have encountered. Some hosts provided good support, but InMotion Hosting offers excellent support...

Average Support Wait Times:

Chat Wait Time
3 seconds
Phone Wait Time
1 minute
 

Control Panel:

InMotion Hosting utilizes the world famous cPanel control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration.

Control Panel Screenshot
 
 

What sets them apart?

"At InMotion Hosting, we understand business - not just e-business." - InMotion Hosting
InMotion Hosting's vast amount of account features and addons makes them the perfect choice for an e-commerce site.
Immensely high amount of storage and transfer quotas.
You can choose the datacenter where your site will be hosted.
 

Summary:

InMotion Hosting is rated the top rated web host, because of their high storage and transfer allowances and great feature offerings for business oriented clients. That, along with their 100% satisfaction guarantee and high performance Dell PowerEdge servers make them a uniquely great pick.

Those of you looking to save a little money will also be pleased with the prices they offer, which are among the industries lowest. We found InMotion Hosting to be a great host for those who need lots of storage and great prices. Check out our top rated web host today!

 

InMotion Hosting Ratings ChartScore: 98%

Value for Money
5 / 5
Reliability & Uptime
5 / 5
Customer Courtesy
5 / 5
Technical Support
5 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
5 / 5
 
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InMotion Hosting User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Good Value and Great Support at InMotion

Review by: www.fidelity304.com , from South Carolina
        I recommend this host

I have used InMotion since January 2011. Support assistance was excellent in helping me in familiarizing myself. InMotion Support answered very promptly and answered my question directly; not a canned answer. Price is very good and you get two sites, not one. Up time? Excellent. Their templates are nice and easy to use and allows enough variety to let your site stand out and allows you to set it up to make it easy for your target users. I tried three others, all well known, and InMotion exceeds my needs. Recommended 5 of 5!




 
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Excellent customer service

Review by: Paul Andreassen, from Oslo, Norway
        I recommend this host

Excellent customer service. Problem solved quickly, and the support person was very friendly and courteous.




 
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Inmotionhosting is the best of all.

Review by: www.toptennewhomecommunities.com, from MIlpitas, CA
        I recommend this host

We have our hosting account with www.inmotionhosting.com for the last two years and we had so many issues on timely manner but inmotionhosting has come up as a hero to resolve all the issues. They have great 24*7 technical support which is fast, accurate and responsive. They understand the issues as they already know about it which shows that their technical support have great knowledge base and understanding and they keep themselves updated on all the possible issues.

I may be another happy customer of inmotionhosting.com but according to my company they are the best in what they do.




 
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Nothing Special

Review by: Chris, from East Coast
        I don’t recommend this host

My partner and I are very disappointed. For the most part their Tech team sucks. They can't answer technical questions. They bounce you around, put you on hold, etc until they get the right answer. Sometimes, after all that, they still don't have the correct answer! Very few people who work at InMotionHosting are really knowledgeable. They really have a long way to go with customer satisfaction and putting together a decent tech team. Their pricing is also nothing to brag about.




 
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Best customer service in the industry

Review by: Ron P. , from Concord, CA
        I recommend this host

Have needed to solve some issues over the past two months. Sometimes the answers were easy to find in the company's support postings. Not being a professional, there was usually some gray area. Online chat has consistently given me the help I needed to clear things up and ALWAYS within minutes. Phone help was equally friendly, fast and spot on. Great Customer Service, great servers, efficiently run. Can't ask for more. I see that other places offer hosting for less, but I don't even bother to check them out. Not even tempted. There is no way I'm leaving InMotion.




 
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I agree with the site review...

Review by: Wes, from Boston, MA
        I recommend this host

Great business host with super tech support and plenty of resources on hand that an ecommerce site might need. Highly Recommend.




 
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Outstanding Service

Review by: Mountain Publishing, from Chandler, AZ
        I recommend this host

Our site was hacked and InMotion Hosting had the site trouble-free within the hour.




 
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InMotionHosting rocks!!

Review by: Dan, from Cleveland, OH
        I recommend this host

Phone support is available too, but I prefer the chat line for quick answers to any question that comes up. They are always fast and friendly. I guess that fact that I've moved our business email to InMotionHosting speaks loud and clear as to my opinion of them!




 
  • Value for Money
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amazing customer service

Review by: http://visual77.com, from Nevada
        I recommend this host

I have 4 accounts with inmotion (3 for my company, 1 personal) and all have been fantastic. The most notable thing about inmotion is how responsive and knowledgeable their customer service and tech support is. They are available on live chat 24/7, and there is no wait time. I've had to go into live chat about a dozen times in the past year and each time has been a wonderful experience. I would recommend them to anyone.




 
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
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  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Inmotion review

Review by: www.christenabrostrom.com, from Atlanta
        I recommend this host

I love inmotion! I didn't know a whole lot about building websites or hosting, and have found them to be so helpful in the service department. I have always gotten a response the very same day and not a blanket statement either. Very personal. Everything has been very easy to learn and build and I just couldn't be happier! It has been so much fun.




 
 
 
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