FatCow Bio:

  • Established: 1998
  • Sites Hosted: 180,000+
  • Location: Boston, MA
  • Host Award: "Most Unique"
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  • Featured Package Price:$3.15
    /month
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:Anytime
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:Unlimited
  • Control Panel:VDeck
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    90%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    103
  •  
  • Avg. User Rating:
  •  
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Our Review of: FatCow

 

Overview:

"Udderly Fantastic", are the words to describe web hosting services at our #6 rated host, FatCow! FatCow, originated in New Mexico in 1998, currently with thousands of customers and growing strong, they offer a unique, but outstanding web hosting package. From their "Moo Crew" support, to "udderly fantastic" prices, quotas and features, FatCow is a dominating presence in the hosting arena. But don't let their "moo" slogans lead you to believe that their hosting services are any less than cutting-edge, which simply isn't the case.

Their 50,000+ customers are proof that FatCow will try their best to make you a satisfied customer and their "anytime" money-back guarantee proves this! Another plus these days, is FatCow recently went totally "green" in July 2009. All their servers are powered totally by wind energy, generated from windmills, creating no harmful emissions...

Pros:

  • Unique but very knowledgeable hosting company.
  • Powered totally by wind energy, making them 100% green.
  • One of the cheapest hosting providers out there.

Cons:

  • A little light on scripts active for each account.
 

Features & Specials:

FatCow believes in keeping things simple. That said, they offer a one stop hosting package, sure to cater to almost any web site owner and at a price that is "udderly" unbelievable! Their plan offers unlimited disk space and unlimited transfer allowances, free domain name for life, free setup, the ability to host unlimited domains per account, just to start!

They also offer unlimited e-mail accounts, unlimited domain pointing, free comprehensive site builder, web traffic analytics and a whole plethora of scripting resources. Some notable resources not offered with other competing plans, are MySQL, PHP, full CGI directory, Ruby-on-Rails and Python.

Now, for a limited time, they offer free marketing credits at Google and Yahoo! Search Marketing, to get your site noticed. They also offer unbeatable free support, by e-mail, toll-free phone, and live chat.

 
  • Unlimited Domain Pointing.
  • Frequently offer out heard of limited time pricing specials.
  • Google and Yahoo! advertising credits with each new account.
 

Reliability & Speed:

With a 99% uptime guarantee, FatCow's reliability is second to none! They're connected via dual OC-48 connections to the world-wide web, ensuring lightning speed service for your web site and e-mail.

They also offer load balancing on all servers, which in short, minimizes site downtime by keeping a copy of your web site on an alternate live server, in the possibility of your main server outage. In addition to this, they also offer daily server backups, making the possibility of losing data almost non-existent. Rest assured the FatCow will keep on trucking, no matter what they throw at it.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
Dual OC-48
24/7 Monitoring
Redundant Power
Summary: Utilizes a unique load-balanced architecture, with failover protections. Very good Internet backbone connections help deliver fast loading pages.
 

Support:

FatCow isn't bull when it comes to technical support and customer service! They offer all the bells and whistles of other major hosts and then some. Such as free toll-free phone support, which is US based (english speaking), free live chat and e-mail support and a comprehensive knowledge base, containing the most frequently asked support topics.

FatCow also pledges their own unique "HeiferCratic Oath" of customer service, which further distinguishes them from the rest of the pack in providing the utmost in customer support. A couple notable rules of the "Oath" are to call and welcome each new hosting customer within the first seven days of signing up and to answer any tech suppport calls in less than 2 minutes on average, among many other techniques to keep their customers happy and satisfied.

Average Support Wait Times:

Chat Wait Time
5 seconds
Phone Wait Time
2 minutes
 

Control Panel:

FatCow users can maintain their hosting accounts with software from H-Sphere. H-Sphere is a newer, comprehensive web site management tool that allows almost any modifications to your web site with ease. A few notable features of H-Sphere, are the ability to setup e-mail accounts, website statistics, manage databases, domains and employ and automate many different scripts. We also wanted to add that H-Sphere is tweaked up nicely by FatCow, which makes this control panel even easier to operate than usual.

Control Panel Screenshot
 
 

What sets them apart?

"Great Web Hosting, No Bull." - FatCow
Their "udderly" low prices and unlimited storage/transfer allowances.
Their "HeiferCratic Oath", which is FatCow's pledge of great customer support and satisfaction.
Totally "green" web hosting. Their servers are powered totally by wind energy!
 

Summary:

FatCow as chosen as our #6 rated web host, because of their no bull, simple policy to making web hosting fun and easy. We also rated them top "Unique" host on the list, due to their environmental awareness and comical "moo" slogans. Too often these days, Internet companies seem to forget about the footprint they place on the environment, but not FatCow, with their totally green web hosting, powered by wind energy.

Not to forget however, their great prices and huge account feature list, that are sure to convince you that FatCow is the "udderly" irresistible host for you. Check them out today and tell them we said "howdy"!

 

FatCow Ratings ChartScore: 90%

Value for Money
5 / 5
Reliability & Uptime
4 / 5
Customer Courtesy
5 / 5
Technical Support
4 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
5 / 5
Tech Response Time
4 / 5
Ease of Use
5 / 5
Server Speed
4 / 5
 
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FatCow User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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No problems here...

Review by: Tracie, from St. Paul, MN
        I recommend this host

Not sure about the legitimacy of the bad reviews, but for me Fatcow has been just fine. Sure you could pay more and have someone hold your hand, but if you know what you need and mostly how to use it, then you will be more than satisfied with them.




 
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Long time customers are not appreciated

Review by: www.kendragebb.com, from Washington
        I don’t recommend this host

After years with Fatcow they don't care about you. The price is over $200 a year and they tie up your domain so you can't leave. They waist your time on hold for hours tring to get them to release it. What a mess! THere isn't any contact so you know about your account. Customer service doesn't care they just read the script.




 
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500 error

Review by: http://www.diamondeteam.com, from polish
        I don’t recommend this host

an average of once a week displayed on slide 500 error always the same text that they know the technicians are working on a copper additives can not be any links to external media like YouTube, talc-like fusion, etc., without limits and yet unwritten limit the use of very recently received from them such information.




 
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Fat Cow Web Hosting

Review by: www.clubmeistersgolf.com, from USA
        I recommend this host

In my two plus years with Fat Cow I have had no issues, hickups or problems. Questions are answered quickly and with competent people. I am a new to having a web site and I must admit I had my reservations, but using Fat Cow has made the start up and ongoing management easy and even though it is a simple site with no e-commerce it still drives business to my golf shop.




 
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My review

Review by: Neal, from Glendale, CA
        I recommend this host

Having been with this host for a while, I can say they are pretty dang good. I'm not giving them all 5 stars, because of course no host is perfect. They have been a little slow at times getting back with tech support, but that is true with any host. But for the price, you really can't go wrong...




 
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Fatcow web hosting

Review by: Martin, from San Diego, CA
        I recommend this host

If you want low cost web hosting, Fatcow is a great option. As there are many hosts out there that offer cheap prices, many of them are simply resellers, who don't even run their own datacenter, support or anything. Fatcow is a real company, that really does maintain their company datacenters, etc. This means that if a problems arises, you will have a better chance at getting it resolved quickly and correctly. Recommended.




 
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Email was down more than it worked

Review by: no thanks, from Minnesota
        I don’t recommend this host

...and when I got on chat with customer support he told me to change my settings for 1-2 days then switch them back. As a small business owner, I do not need to waste my time adjusting settings on my email system twice a week in order to gain access to my email.

Also, their offerings are very misleading. I've worked with other hosting companies and haven't had to pay money to get email on my phone. Their website said I had to pay $2.95 per month to get my phone to work. Only after I paid the annual fee did it mention I also had to pay $140 annually to actually get it on my phone.




 
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Small budget, big results

Review by: Nicholas, from Chowchilla, CA
        I recommend this host

FatCow has provided an excellent platform where I was able to put together a website quickly and easily with all the latest features I want at a price that can't be beat. They have given my small business with a limited budget the chance to compete with big budget competitors easily, effectively and economically.

Thanks FatCow - I'm glad I made the "moove"!




 
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Fatcow Hosting - Reliable & Efficient Service

Review by: http://www.ChristianWebmaker.com, from GA, USA
        I recommend this host

I'm a web designer w/50+ active accounts so reliability is crucial. I use many webhosts cuz some of my clients already have one, but Fatcow is the best in support. Wait time to talk w/a rep is generally within minutes. Annual renewal rates are competetive, the cPanel is user-friendly, & they offer security features to help protect your site from hackers. Marketing services help get your site noticed; blogs; unlimited mailbox, bandwidth & storage; user-friendly site builders...it's all there! From the novice user to the expert Fatcow fills every need. FATCOW ROCKS!




 
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Not recommended for tech savvy users

Review by: Julie, from Georgia
        I recommend this host

You get what you pay for. The price is very cheap but the tech support suffers with Fatcow. For every day use, their services provide the new hosting client a way in at an affordable price. The Plesk interface is user friendly and easy to find tutorials for. If you are a web host novice, you might want to try a different company. Perhaps one that doesn't limit your access files or one that doesn't oversell their space. Overall, Fatcow is an acceptable hosting company for new users, I keep some clients with them.




 
 
 
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