HostMonster Bio:

  • Established: 2005
  • Sites Hosted: 750,000+
  • Location: Salt Lake City
  • Host Award: "Highest Quotas"
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  • Featured Package Price:$3.45
  • Storage Space:Unlimited
  • Transfer/Bandwidth:Unlimited
  • Setup Fee:Free
  • Domain Name:1 Free
  • Money-Back Guarantee:30-Day
  • Uptime Guarantee:99.9%
  • Free Website Builder:Yes
  • Multiple Domains:Unlimited
  • E-mail Accounts:Unlimited
  • MySQL Databases:100
  • Control Panel:cPanel
  • Operating System:Linux
  • Server Backups:Daily
  • 24/7 Monitoring:Yes
  •  
  • Wordpress
  • Joomla
  • Drupal
  • Mambo
  • b2 Evolution
  • Coppermine
  • osCommerce
  • phpbb
  • Ruby on Rails
  • PHPMyAdmin
 
Control Panel Screenshot
 
  •  
  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
  •  
  • Overall Score:

    89%

  •  
  • Our Total Rating:
  •  
  • Number of User Reviews:
    26
  •  
  • Avg. User Rating:
  •  
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Our Review of: HostMonster

 

Overview:

HostMonster, a sister company of Bluehost, is located near Salt Lake City, Utah. The parent company of HostMonster has been providing web hosting services since 1996, hosting many thousands of web sites world-wide. As a matter of fact, to date, they have hosted over 1,700,000+ web sites! This goes to show that they have the experience and capability to handle most any web site configuration possible.

With HostMonster, you can depend on the highest customer service, the utmost in tools and features to keep your web site running smoothly and the best price for the buck. Also, since HostMonster was formed and is in partnership with a much larger hosting company, rest assured that they have the experience and equipment to make you a very satisfied customer!

Pros:

  • Owned by a web hosting pioneer, with many years web hosting experience.
  • Tons of scripts come standard on each account.
  • Great customer service.

Cons:

  • Control panel is a little tricky for new users.
 

Features & Specials:

HostMonster has the disk space and high transfer allowances that large web sites crave. In addition to this, they also offer a free domain name, free setup, free site builder and the ability to host unlimited domain names on your account. This is a fantastic and hugely desirable feature, great for webmasters who have multiple domain names and one of the reasons we rated HostMonster so highly on the list.

They also offer free toll-free 24/7 365-day telephone and e-mail support. They also offer a vast list of free features with every account, perfect for an advanced web site that needs extra functionality.

A few notable features are Ruby On Rails, MySQL, Javascript/DHTML, PHP, Flash/Shockwave, multiple shopping carts, free search engine submission and more. HostMonster also offers free $50 site builder credits at both Yahoo! Search Marketing and Google Adwords, which gives you instant free traffic!

 
  • Free credits at Yahoo! and Google for each new account.
  • Host unlimited domains on each account.
  • Free drag and drop site builder.
 

Reliability & Speed:

HostMonster's datacenter is among the best, with guaranteed uptime of 99.9%. As noted above, they're a sister company of Bluehost, in which they share the company owned datacenter with. HostMonster's network is connected via blazing fast OC-48 backbone connections, with 24/7 monitoring. They utilize high performance Quad Opteron servers, with UPS power backup.

They also offer mirrored server storage backups incase of equipment failure, to prevent data loss. Web site reliability is a top priority at HostMonster and they do an excellent job at keeping a clean track record.

Reliability & Speed Factors:

Uptime Guarantee
99.9%
Server File Backups
Load-Balancing
Connections
OC-48
24/7 Monitoring
Redundant Power
Summary: Shares datacenter with parent company Bluehost. Bluehost has excellent track record for reliability and uptime. As with Bluehost, mirrored data backups are also provided.
 

Support:

HostMonster wants you to be completely satisfied with every aspect of service and that means providing special attention to taking care of any problems that might arise, quickly and easily. To make this a reality, they offer free toll-free 24/7 phone support and free 24/7 web chat.

Their support center is located near Salt Lake City, UT, in Orem. With that being said, they offer 100% english speaking national support. Without a doubt, this is great for someone needing phone support for a tricky hosting problem!

They also run a comprehensive help center, complete with FAQs, knowledge base and interactive online trouble ticket system. Although they are a low-priced host, rest assured they will be there to help when needed.

Average Support Wait Times:

Chat Wait Time
9 seconds
Phone Wait Time
2 minutes
 

Control Panel:

HostMonster utilizes the famous Cpanel control panel interface, which makes it easy to manage all aspects of your hosting account. A few notable easy-to-use functions include the ability to configure e-mail accounts, domain management, website statistics, script implementation and database administration. We found it pretty easy to operate and have extensively tried it out. Even if you're a novice, it shouldn't be a big problem for you to manage...

Control Panel Screenshot
 
 

What sets them apart?

"HostMonster specializes in customer satisfaction." - HostMonster
Their great overall appeal to almost any small business.
Host unlimited domain names on 1 account.
Huge storage/transfer quotas and great support, all at a low price.
 

Summary:

HostMonster was chosen as the #8 rated web host, because of their outstanding storage/transfer allowances, ability to host unlimited domains on 1 account and great account features. This, along with knowing that if a problem arises it will be handled quickly and courteously makes them a great hosting pick! Check out HostMonster today and see their great service for yourself.

 

HostMonster Ratings ChartScore: 89%

Value for Money
4 / 5
Reliability & Uptime
4 / 5
Customer Courtesy
4 / 5
Technical Support
5 / 5
Features
5 / 5
Storage Space
5 / 5
Bandwidth
4 / 5
Tech Response Time
5 / 5
Ease of Use
4 / 5
Server Speed
4 / 5
 
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HostMonster User Reviews

  • Value for Money
  • Reliability & Uptime
  • Customer Courtesy
  • Technical Support
  • Features
  • Storage Space
  • Bandwidth
  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Hostmonster review

Review by: Tommy, from Near Tulsa
       I recommend this host

I'm really not sure why they aren't ranked higher on the list, as I feel they deserve to be. They are part of Bluehost and have most if not all the features that Bluehost clients receive. I guess since the price is a little higher is the reason? But I recommend them highly, after being with these guys for a few years now.




 
  • Value for Money
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Hostmonster Review

Review by: Craig, from Brawley, CA
       I recommend this host

First off, let me say I'm no novice when it comes to web hosting. Not saying I'm an expert, but I do know the basics and what to look for when choosing one. I can say after alot of service from Hostmonster that they run a satisfactory hosting business. They give you what you need and plenty of it, along with good tech support to boot.




 
  • Value for Money
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Unlike others

Review by: Ernie, from Reno
       I recommend this host

i found support to be friendly and helpful. I have been with them for years and no big issues that would make me want to swith to another provider. They are located in Utah also and run their own datacenter.




 
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Customer service ****! Use another service

Review by: Branden, from USA
       I don’t recommend this host

Our site has been down more than it has been up lately and all they can do is send us a "terms of service" which basically says "F*** you, we got your money and there is nothing you can do about it!"

Go to this part of terms of service (which is what they sent us in an email to explain why it is down) section 12 subsection 2




 
  • Value for Money
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Nothing to whine about over here...

Review by: Nelson, from Cambridge
       I recommend this host

Unlike some of the other reviews, Hostmonster has been excellent for us. You can't ask for wine on a beer budget. For the price, they can't be beat IMHO. I will post back if anything bad arises.




 
  • Value for Money
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They do Not take responsibility

Review by: Brenda, from Los Angeles, cA
       I don’t recommend this host

OFTEN when someone types in one of your domain names your sub level directory comes up in the browser. What this means is that if you have client X- at times the MAIN name you signed up with will appear in THEIR website name! This is very frustrating and I have had it happen repeatedly over the year. Each time I contact HM they take no responsibility. They claim that I put the name of my main website in the copy of the the other sites. (not)

So here is what the browser looks like: (x).com/your main website name/(page name)

go elsewhere.




 
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Price will go up!

Review by: Mikey, from Colorado
       I don’t recommend this host

Hostmonster has been a deacent hosting company for me...but watch out! The rate they show on their website is a "promotional offer". Even the "Regularly $7.95" price listed on the site is not the real price you are going to pay when your initial term runs out.

I got sucked in, and now am looking for a new hosting company because I feel like I'm getting scammed. When I contacted HostMonster, they were not even willing to meet their "Regularly" price for me if I renew.

Thank you, but I'm going to find a company that values long-term customer relationships.




 
  • Value for Money
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A good choice. For us...

Review by: Scottie, from Los Angeles
       I recommend this host

Have used Hostmonster a couple times a year or so ago and had very easy to use control panel and from what I can remember, very little down time. They have raised the prices slightly since then, but I still haven't heard much negative about them and still maintain the same features and stuff that we had a while back. Good host!




 
  • Value for Money
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Hostmonster

Review by: Bruce, from Sedona, AZ
       I recommend this host

Signed up about 2 years ago with them. No issues to speak of and fast page loads, with little to no down time that I know of. The control panel could get a little frustrating, but overall a good experience.




 
  • Value for Money
  • Reliability & Uptime
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  • Technical Support
  • Features
  • Storage Space
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  • Tech Response Time
  • Ease of Use
  • Server Speed
 
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Rogue techs that will get you're site hacked !!!

Review by: Kyle mac, from Fresno ca
       I don’t recommend this host

I ran a site with hostmonster for over 6 years, until one of their techs erased the contents of my .htaccess file and with that, all my apache server protection strings. My site was hacked and defaced within two days. They seem to have a problem with malicious techs being able to do whatever they want to and get away with it. Just a note: bluehost is their parent company so I would watch out for them as well as they have the exact same tech support people as Hostmonster.




 
 



 
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